Calling the score

Two Dell Inspiron 5150 laptops, bought in February 2004. In one year and six months:

Within warranty:

  • 1 broken keyboard
  • 2 broken power supplies
  • 2 broken hard disks
  • 1 broken fan
  • 3 little rubber feet lost
  • 2 cases of overheating due to bad design

Outside warranty:

  • 1 broken hard disk — one week after warranty expiration 🙁
  • 1 broken keyboard

I admit that these machines see a lot use; about twelve hours a day — but not much abuse. But for my next laptop, Dell is not in the running. Perhaps Asus, or IBM — if they still have the same reputation for quality next year or so.